Welcome to OnCalla Call Center & BPO Services

Your Trusted Partner for Inbound Support, BPO, and Answering Services

OnCalla Contact Center Services is a leading provider of top-tier near-shore call center solutions in Guyana. We serve businesses in Merrick, NY across industries with unmatched professionalism, inbound customer support, and virtual assistant services.

Whether you're a startup establishing your customer support base or a global enterprise scaling outreach, OnCalla delivers reliable, scalable, and personalized solutions. Our expert agents and advanced tech ensure world-class customer experiences that build loyalty and drive growth.

We specialize in Inbound Customer Service, HIPAA-compliant medical answering, legal intake, order handling, and bilingual support—helping businesses enhance communication and streamline operations while reducing costs by up to 50%. Partner with OnCalla for efficiency and excellence!

Call Center Team in Merrick, NY - OnCalla

Our Services

Now Servicing Business in Merrick, NY

Customer Service and call handling to grow your busy business. Get a team of friendly, professional customer-experienced agents to answer your business phone lines. With call handling services from OnCalla, you know your customers are in good hands.

Outsourced Customer Support

HIPAA-Compliant Medical Answering

Technical Support and Help Desk in Merrick, NY

Technical Support & Help Desk

Online Shopping Customer Support in Merrick, NY

Online Shopping Support

Order Taking Call Center Services in Merrick, NY

Order Taking Services

Call Center Services

Bilingual Answering Solutions

Answering Service

Inbound Customer Service

What Clients Say

Loved By Our Clients

Read genuine feedback from businesses who trust our call center services.

Partnering with OnCalla for virtual assistant services has been a game-changer for my small business. Their team's professionalism and efficiency have significantly contributed to our growth. Their support has freed up my time to focus on key business areas.

Ambros Crowfoot

Having utilized OnCalla's inbound customer services for nearly three months, I am genuinely astounded by the quality and efficiency of their assignments. Their commitment to excellence and unparalleled customer service sets a new standard in the industry. Highly recommended!

Blind Walker

Working with the team at OnCalla Contact Center Services has been an absolute delight! Their professionalism, dedication, and exceptional customer service skills have consistently exceeded my expectations, making every interaction a positive experience. Five stars all the way!

Inbound Call Center Services from Merrick, NY

Welcome to OnCalla Call Center & BPO Services

Your Trusted Partner for Inbound Support, BPO, and Answering Services